Smoky Mountain Offender Tracking


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Tennessee's Premier GPS Offender Tracking Service: Keeping Track of Community Safety

Frequently Asked Questions

Email is best and we monitor email multiple times an hour. The result is you will typically get a reply within an hour or so. Often, seemingly at record speed. But best of all, you WILL get a timely reply.

Email us 24/7/365. Call or text as directed anytime, we will respond as soon as possible. Please watch your email for a reply in the event we are unable to call or text at the time. The office is open during regular business hours; but we monitor communications regularly.

You will be notified if the offender has breached the court's order. We will help you get set up for notifications. You do not pay for the service. If you have specific questions, please contact us via email.

Yes you may. We will help you get set up for automatic payments as well.

The offender is ordered by the court to pay for services associated with GPS Monitoring.

You will be required to report in as directed and you will receive specific instructions based on the court's order. Please contact us so that we can help you through the process. We try to make the process easy and affordable, too.

Contact Us 24/7/365

We respond regularly to emails

SMOT mountain

We're covering all the bases 24/7/365

Phone (We accept collect calls from jails)

(865) 363-7206

Email (Inquiry in Subject)

command@smokymountainoffendertracking.com

Serving multiple counties in East Tennessee


Office Hours
9:00 am to 5:00 pm [Weekdays]
Office: Bank of America Building Downtown
550 W. Main St. Suite 600, Knoxville, TN 37902

Outside Office Hours

We respond 24/7/365 [If you call and get voice mail, it means we are in a jail placing a monitor. BE SURE TO LEAVE A MESSAGE INCLUDING YOUR NAME, CHARGE, THE JAIL WHERE YOU ARE INCARCERATED, AND THE CONTACT NAME AND PHONE NUMBER.]

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